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What Is Reseller Hosting?

The cPanel reseller hosting mode of operation operates by slicing cPanel web server(s) into predefined reseller hosting accounts, which are then peddled as individual reseller plans. Every single cPanel-based reseller web space hosting package is managed by the WebHost Manager (WHM) administration tool. WHM is the location where the reseller creates the shared website hosting accounts marketed on behalf of his own brand. Here are the usual steps a regular cPanel web page hosting reseller has to go through:

1. Select a billing/invoicing gateway

So as to accept money from their customers, the resellers need to add a billing system linked with the cPanel/WHM software. The most famous billing systems for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Set up a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some kind of a payment gateway (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller could not accept any credit/debit card payments from his web space hosting clients. This merchant account has to be opened inside the preferred billing platform by the eager reseller.

3. Create a domain reseller account

If you are about to offer domain registration and transfer solutions to your clients, you have to set up a domain reseller account with a certain domain name registrar and to connect it inside the payment system.

4. Set up the shared web space hosting plans

The cPanel-based reseller webspace hosting business mode of operating enables the reseller to sell shared website hosting accounts exclusively. Using the WHM interface, the wholesale web hosting supplies must be divided into smaller accounts.

5. Choose the price tags for the shared web space hosting plans

Now is the time for the reseller to choose the price tags for the offered shared website hosting accounts. While accomplishing this, it's preferable to pay good attention to the fact that inside the invoice software system (which is distinct from cPanel and WHM, i.e. a third login location for the reseller so far and 2nd for the customers) the clients will be able to take a gaze at their invoices (due or paid) and the previous transactions made, i.e. this is the Billing Manager for the fervent cPanel hosting customers as well. cPanel has more or less 150 sections inside (the user has to learn promptly), but does not have any Billing or Invoice Manager. Can you imagine that?

6. Select the prices for the domain names

The customer interface offered by cPanel also does not support very crucial domain manipulations, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record modifications, etc. So, this invoicing software system is also providing a location for the exalted cPanel site hosting clients where they can execute some (yet, not all) of the aforementioned decisive domain name management and manipulation procedures. So, now is the time for the reseller to choose which top-level domain names (TLDs) will be offered and to select their corresponding registration, transfer and renewal prices.

7. Append a customer support system

Another thing that is not present in the user interface provided by cPanel is a trouble ticket section (a technical support system). On the basis of the billing processor the reseller has chosen already, a technical support platform is either present or not. If it is not included, the reseller has to provide a client support platform and to install it somewhere. Somehow the shared web site hosting clients should be informed of its availability.

8. Link the order wizard with the web site

Finally, now is the time for the reseller hosting site itself. There the shared hosting plans and domains can be obtained by the prospective customers. The whole web site must work in perfect rapport with the billing gateway. This implies, within the web site, the order wizards and the order pages must be linked accurately.

Let's summarize the login places present with the cPanel hosting reseller solutions. There are at least 2 and maximum 4 locations to log in to, which can be quite confusing for the resellers and particularly for the clients.

For the reseller the login locations are:

(1) cPanel (for the reseller web site); (2) WHM; (3) the payment software platform; (4) the technical support platform (this is as long as the payment software platform does not already incorporate it - some do, others don't).

Login locations for the keen cPanel web page hosting clients:

(1) cPanel; (2) the invoicing software; (3) ultimately the client support ticket system.


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